Our Quality Statement
M.S.R Tooth Clinic is committed to providing high quality dental services that are intended to meet the dental health needs and goals of our patients in the best possible manner. We embrace quality at all levels and fronts of our daily activities, including:
Maintaining a clean and pleasant facility and environment for our patients and staff.
* Provision of courteous administrative assistance to visiting patients and their attendants during their stay and presence at the facility.
* Provide clearly understandable information of treatment options and treatment costs to our patients and their attendants, to help them make appropriate decisions.
* Provide clearly understandable information of current dental health conditions to patients and their attendants, to help them make informed decisions.
M.S.R Tooth Clinic is committed to providing the most pleasant experience for visiting patients as they go through the rigors of dental treatment. As much as we provide our services and treatment to the best of our abilities, we also value our patient, and their attending family or other member at all times. We do our work with their comfort and convenience in mind, and formulate our work flow around certain Patient Rights factors that we consider as very important. These include the following:
Patient has the right to obtain any and all treatment on the basis of clear information provided upfront to them by authorized Clinic Staff, as the work flow of diagnosis and treatment plan takes shape over time during the patient’s visit.
Patient has the right to know the estimate of the cost for individual and collective treatment on the basis of clear information provided upfront to them by authorized Clinic Staff, as the work flow of diagnosis and treatment plan takes shape over time during the patient’s visit.
Patient has the right to bring up issues and complaints (about the dental treatment, about Clinic staff, about facility issues, etc.) orally and/or in writing at any time, and they can convey this to authorized Clinic Staff directly, without interference from intermediary staff. A suitable Email address shall also be provided for this purpose, so that affected parties can also communicate directly from the convenience of their home or other facility outside of the Clinic, if they feel comfortable doing it this way. They can also express it in writing and send by post or courier to a designated person that handles issues and complaints. In addition, they can also write their complaints and drop it off in the Complaints Box available in the Clinic/ Facility.
At our dental practice, we believe that our patients are best served through application of preventive care methodologies and by being well educated on how to take care of their dental health.
We perform a thorough examination on your dental visit , we check the overall health of your teeth and gums, we perform oral cancer examination, and when necessary, we take x-rays to get a clearer picture on any mouth conditions that we find to be suspicious during our examination.
We also recommend routine cleaning & flossing, sealants, and fluoride application to help you avoid dental diseases. In addition to our concern about the beauty of your smile, we are also concerned about your overall health. We urge patients to provide us with their medical history, medications they may be taking, any illnesses they may be facing at the health end, so that we can give informed input to them on how their dental condition may be affected or not due to their overall health background.
Training & Expertise
As your dental care provider, we want you to be comfortable knowing that the services provided by us is from a team of highly trained and skilled personnel. To this end, we are committed to continual education and learning at our end. We attend dental lectures, meetings, and dental conventions to stay informed of new techniques, the latest products, and the newest equipment that a modern dental office can utilize to provide state-of-the-art dental care. Also, as members of professional dental associations, we stay informed on the latest changes, practices and recommendations for our profession.
We also strive to provide educational and skills development opportunities for our non-medical and administrative staff, so that they can serve you better at all times.
We understand that the positive and comfortable experience of our patients takes us a long way in building a trust between us and the patients in being the dental health provider of choice to them, their families, friends and relatives.
We understand how uneasy some patients may feel about their
dental visits, and that we can make a difference by providing a
relaxing, comfortable and positive experience to relieve them of
this uneasiness. As a result, our entire team is dedicated to
providing you with the level of excellence, personalized care and
service that will make your visits as comfortable and pleasant as
Commitment to Dental Care
M.S.R Tooth Clinic was founded by Dr. R. Prakash in 2006, with a bold vision of providing a groundwork and framework of a modern dental clinical environment that will ever strive to help people to “WEAR A STRONG AND PLEASING SMILE”
People first, patients next
We look at everyone seeking our care with personal interest, and interact as a friend, advocate and partner, instead of as a patient with a number or token, as we lead them toward optimal health.
Excellence in delivery
The vision for our practice began with the desire to deliver a positive dental healthcare experience for our patients that revolved around excellence, and till date, this still drives everything we do.
A Smiling Customer
A healthy smile is a sign of confidence and opportunity. Each one of our patients deserve it and we are committed to getting every patient smile healthy.